Within the first 6 months of purchase, if you feel the need to adjust the firmness of your pillow, return it to us so we can reduce or refill the fibers to create the most comfortable, supportive pillow for your body, free of charge.

Free physical examination, spine, muscle balance at mr.big wellness physical therapy clinic to know the cause of pain and find a treatment method or adjust your daily life to be appropriate. For more information, contact Line ID: @mr.bigclinic (with @ in front)

After a year, it's time for a new pillow and a new lease on life for old pillows. We recycle old fibers and fabrics into new uses. Bring your old pillows back to the store and get a discount on a new one, then we'll properly recycle them for use in other industries.

Pillow cleaning service, changing the cover, restoring the fibers, adding fibers to get the same firmness as new. This service costs a small amount, but it's like getting a new pillow from the same fibers, helping to extend the life of the pillow (pillows that have been used for too long may not be able to be ReFRESHed).