After-sales service
ReFIT adjusts softness and firmness for free for 6 months.
If your newly purchased pillow may not fit properly on your mattress at home, you can bring it to any Mr. Big branch for a softness and firmness adjustment service. The service takes approximately 4-5 days. Customers can pick it up at the branch or have it delivered to their home.
Which products can receive ReFIT service?
- Pillows made from fibers, except for the Hotel Series.
- Fiber topper
- Body Pillow and Leg Pillow
- Gerd Pillow for acid reflux
- All types of sleeping pillows such as Nine Pillow, Jay Pillow, Seven Pillow
- Children's pillows made from fibers
- Travel Pillow
- REBACKA back pillow
ReCHECK Free spinal examination at Mr. Big Clinic
Check for imbalances in the skeletal muscle structure, check the Grid to check the posture and find abnormalities in the spine at Mr. Big Clinic, Thonglor Soi 9 branch.
ReSTART
Send us your old products for proper recycling and redeem them for discounts on new products at all Mr. Big branches.
ReFRESH, a pillow cleaning service without microplastic contamination
Make old bedding look like new again by replacing the cover and adjusting the fiber density. Ask about the service fee and send the product for ReFRESH at every Mr. Big branch.
