10 year warranty
Adjusting to a new bed
It can take your body about 15 days to adjust to sleeping on a new mattress.
The warranty does not cover
– The mattress cover has stains, burn marks, tears or is loose.
– The indentation caused by normal body weight support is less than 30 mm.
– Changes in the color of materials
– Stitching of the cover
– Zippers or other edge devices attached to the mattress cover
– Satisfaction with the softness or firmness of the mattress, such as the mattress being too firm or too soft.
– Leather and fabric used for covering products
– Various heat-related issues
– Products sold as is or as display items
– Bed height
– The appropriateness of using mattress covers
– The smell of a new mattress
– Damage caused by improper use or carelessness.
– Mold, water stains, dampness and unsanitary conditions resulting from use
– Mattress damage caused by using an improper mattress base
– Minor defects resulting from the manufacturing process that do not affect the support performance of the mattress (e.g. stitch defects)